Ceiling Panels - Trims

Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding the Delivery & Returns of Southgate products.

DELIVERY OF STORM BUILDING PRODUCTS FROM SOUTHGATE

PLEASE NOTE - we are currently experiencing short delays to shipments of Southgate products - lead times are currently approximately 5 - 10 working days and may not necessarily follow the schedule below at this time.

• Polycarbonate Sheets and Bars
• Internal Cladding
• Hygiene Cladding
• Storm Decking
• Storm Composite Panel Cladding

All orders containing products from Storm Building Products are subject to a delivery charge of £25 + VAT.

Please note that if returned with no fault of the product from the manufacturer, all storm products incur a 15% restocking fee and a collection charge if a collection is required.

If ordering a Storm product then please consult the graphic below to see what day delivery will be in your area. 

Please note:
** Storm will endeavour to adhere to this delivery schedule wherever possible
** Orders over 5m in length and/or over 250kg MAY be subject to extended lead times
** Sheets over 6m will be subject to a £150 delivery surcharge and extended lead times

If you have any questions regarding delivery then please give us a call.

Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding Delivery & Returns of Guardian products.

DELIVERY OF GUARDIAN PRODUCTS

The following Guardian product ranges are currently on a 5 - 7 working day lead time:

• Decorative Internal Cladding

Please note - we are no longer able to deliver Guardian products to Northern Ireland.

All orders containing products from Guardian are subject to a delivery charge of £20 + VAT.

If you have any questions regarding delivery then please give us a call.

DELIVERY & DAMAGES POLICY

Where every effort is taken to ensure that the correct goods are delivered and without damage, in exceptional circumstances this may not always be the case. In these circumstances we ask that the delivery is signed for as damaged, and damages are reported to our customer services team as soon as possible. Photos should be sent at your earliest convenience. If goods are signed for as unchecked the carrier deems this to be accepted in good condition under their terms and conditions, so if unsure sign damaged.

RETURNS OF GUARDIAN PRODUCTS

Should you wish, for any reason, to return goods to Guardian Building Products, we can make the necessary arrangements and goods will be credited at your prices ruling at the time of purchase less a 15% re-stocking charge and less the cost of return carriage to the manufacturer warehouse.

Upon receipt all returned goods will be inspected and only those in a re-saleable condition will be credited, less the reductions above.